Posts about #itsm

Best Way To Manage Code Repositories For multiple ASIs

For multiple Application System Integrators, build a common policy for code repositories

How to build a Storage Management and Operations process

Explore the options for Storage Management and operations in your organization

How to Build a professional Kickoff Deck for Cloud MS Transition

Write and build a Professional Kickoff deck for your Managed Services Transition Projects

How to Identify and Record Critical Incidents – Phase IV

The last phase of Major Incident Management deal with the important Closure of

How to Identify and Record Critical Incidents – Phase III

For Critical Incidents, describes the process for Resolution and Recovery of the incident

How to Identify and Record Critical Incidents – Phase II

Phase II deal with Investigation and diagnosis for Critical Incident management

6 Important Change Classes, their Risks and Approval roles

Adaptability to change in any IT project is a must. Know about who[…]

How to Identify and Record Major Critical Incidents?

The IT process of Identification and Recording of a Major Critical Incident

How to secure the IT Environment of your customers?

The process to keep both technical systems operational in supporting customer platforms

Service Level Management Process Flow and Guide

Define, document, agree, monitor, measure, report and review the level of IT services[…]