Posts about #itsm

Ai in ITSM with latest trends

The Role of AI in IT Service Management (ITSM) and the Latest Trends[…]

Agile Manifesto – 12 agile principles with examples

What is Agile Manifesto?   The Agile Manifesto and the 12 agile principles,[…]

Emergency Change Management: Adapting to the Unexpected

Emergency change management is a critical aspect of organizational operations that deals with[…]

Steps to follow for Service Validation and Testing

Service Validation and Testing ensures that deployed releases and the resulting services meet[…]

Service Level Credit – Why is it Important?

Service level credits should be used as a way of objectively defining how[…]

Important Steps to follow for a Successful Project Onboarding

Project onboarding is a crucial phase that can make or break your project[…]

Concurrent Development Policies
Concurrent Dev Policies – The Best Practices Of Integrating Applications

Concurrent development policies outline the best practices used by Applications Service Integrators as[…]

Why Performance reports on Infrastructure is Important?

Performance Reports aim to present a comprehensive view in analyzing patterns

How To Implement the Right Maintenance And Turnover Assessment Plan?

All organizations recognize that turnover is a complex activity involving multiple stakeholders working[…]

How to define a scope for an Enterprise Integrator Engagement?

Define methodology for effectively managing Enterprise System Integrator engagements