Posts by Vijay Chander

IT Event Management Process explained!

A detailed guide of IT Event Management explained with process flow

Problem Management Process explained!

A detailed explanation along with process flow of Problem Management

The Change Management Process explained!

A detailed guide to change management process to use for your organization

How to design high-level Process flow for Projects

How to depict a process flow for the projects you are executing

CS Survey – Who to focus on? Sample topics and questions.

Use this document to write your own Customer Satisfaction Process of your organization

Create your own Battlecard – ITSM

Send out a consistent services and product pitch and message through your sales[…]

Get Team buy-in to successfully adopt/follow Project Metrics

Effort, Scheduled variances are important to any project manager and communicating it's importance[…]