Emergency change management is a critical aspect of organizational operations that deals with the efficient handling of sudden, urgent situations that require immediate action....
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Service Validation and Testing ensures that deployed releases and the resulting services meet customer expectations, and to verify that IT operations can support new services. ...
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Service level credits should be used as a way of objectively defining how well the supplier needs to perform and the immediate financial consequences of failure....
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Project onboarding is a crucial phase that can make or break your project success. This overview will help you master the art of project onboarding with proven strategies, techniques and examples....
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Concurrent development policies outline the best practices used by Applications Service Integrators as a reference for all development activities...
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Performance Reports aim to present a comprehensive view in analyzing patterns ...
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All organizations recognize that turnover is a complex activity involving multiple stakeholders working collaboratively, providing the customer necessary support and expertise to operate the solution independently...
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Define methodology for effectively managing Enterprise System Integrator engagements...
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For multiple Application System Integrators, build a common policy for code repositories...
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